Filejet, Inc. (“Filejet,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, store, and share your information when you visit filejet.com or use our products and services (collectively, the “Services”).

By using our website or Services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect the following types of information:

a. Information You Provide Directly

• Account & Contact Information: Name, email address, phone number, company, job title, and any other information you submit when creating an account, filling out a form, requesting a demo, or contacting us.

• Transactional Data: Information about services you purchase or subscribe to.

• Support Communications: Content of messages you send to our support team.

b. Information Collected Automatically

When you visit our site, we automatically collect:

• Usage Data: Pages visited, links clicked, referring pages, time spent on site.

• Device & Technical Data: Browser type, operating system, IP address, and cookies.

• Log Data: Error reports, access times, and other system activity.

c. Information from Third Parties

We may receive information from trusted partners, service providers, and publicly available sources to improve our Services.

2. How We Use Your Information

We use your information to:

• Provide and operate our Services

• Respond to inquiries and support requests

• Process transactions and send invoices

• Improve and personalize the website and user experience

• Send updates, marketing communications, and educational content (where permitted)

• Comply with legal obligations and enforce our Terms of Service

3. Cookies & Tracking Technologies

We use cookies, pixels, and similar technologies to improve functionality, measure performance, and understand user behavior. You can control or disable cookies in your browser settings, but some features may not function properly.

4. How We Share Your Information

We do not sell your personal information. We may share it with:

• Trusted Service Providers who help us deliver our Services (e.g., hosting, analytics, payment processing).

• Legal & Compliance Requirements where we are obligated to disclose information by law or to protect our rights.

• Business Transfers such as mergers, acquisitions, or sale of company assets.

5. Your Privacy Rights

Depending on your location (e.g., California, EU/EEA), you may have rights to:

• Access, correct, or delete your personal data

• Object to processing or withdraw consent

• Request data portability

• Opt-out of marketing communications

To exercise these rights, contact us at info@filejet.com.

6. Data Retention

We keep your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

7. Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

8. International Data Transfers

If you access our Services from outside the United States, your data may be transferred to and processed in the U.S. and other countries with different data protection laws.

9. Children’s Privacy

Our Services are not directed to children under 16. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you by posting the revised version with an updated “Effective Date.”

11. Contact Us

If you have questions about this Privacy Policy or how your data is handled, contact us:

Filejet, Inc.
Email: info@filejet.com
Phone: (888) 271-6127